A Reliable Care Company that You Can Trust, with Core Family Values and a Price You Can Afford

One of the longest established multi-award winning home care companies. Setting the standard for home care across Norfolk…

Extra Hands – An Award-Winning Caring Company that Really Cares!

Established in 1993, Extra Hands is a family run business with over 175 staff, based locally within the Norfolk community. We’re a multi award-winning care company covering West Norfolk, North Norfolk, East Norfolk, Norwich and surrounding areas.

We pride ourselves on providing you with an excellent service and reliable care that puts your mind at ease. Helping people who are living in their own homes to maintain a good standard of life, enabling them to achieve their own potential and maximise their independence. Our aim is to treat everyone in a fair, respectful and dignified manner, to provide the highest standards of care achievable and ensure family values are at the forefront of our delivery of care.

Click here to see most of the questions we get asked from families considering care at home: Care FAQs

For a friendly chat with a Home Care Manager
call 01485 570611 or 01603 898623

Why our Clients Love Us

Us in a Flash

92.7 % of people answering thought Extra Hands Service is responsive and meets their needs

94.4 % of people answering thought the Service they receive is provided in a caring way

95.5 % of people feel they are treated with dignity and respect 

95.1 % of people feel safe with the care they receive 

84.7 % feel the service is well led 

91 % of people stated good or excellent to how satisfied they were with the care provided from Extra Hands

93.1 % think staff appearance is good or excellent

90.6 % think competence is good or excellent

86.1 % think continuity of care is good or excellent

Thinking of Working for Us?

Here’s What You Need to Know…

Working with us suits many people who want to turn their passion for caring for others into a fulfilling job or career.

You can earn £11.90 per hour plus travel and mileage payments with our customers whether you choose to work full or part time. Experience is not necessary as you will be provided with all the training and support you need to become an excellent carer. We’re currently hiring so once we have received back all of the pre-employment checks, successful candidates can start working at the next available induction programme in your area.

Extra Hands of Heacham Limited - Head Office

CQC overall rating
GOOD

20 October 2021

See The Report

Extra Hands of Heacham Limited - Norwich Office

CQC overall rating
REQUIRES IMPROVEMENT

12 June 2021

See The Report

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